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Cancellation policy
We understand that sometimes plans change, and we’re genuinely sorry to hear that you’re considering canceling your reservation. While we would have loved to have you join us, we recognize that circumstances can lead to adjustments in your travel arrangements. As a result, we want to inform you about our cancellation policy, which ensures transparency and fairness for both parties. Please take a moment to familiarize yourself with the following cancellation conditions:
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For cancellations more than 36 days prior to arrival – full refund (bank fees might be applied).
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For cancellations 35-15 days prior to arrival – 50% of the total cost of the reservation.
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For cancellations 14-8 days prior to arrival – 75% of the total cost of the reservation.
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For cancellations 7-1 days prior to arrival and ‘no-show’ – 100% of the basic tour price.
Professionally educated and highly experienced in tourism management, Rasa is passionate about encouraging guests to explore the Northeastern region of Europe in the most attractive way. She has been working in the tourism industry since 2000, assisting customers from 64 countries, and she loves doing it!