What about safety and security
We are very much concerned about how safe and secure guests feel during the tours. Our tour guides provide with safety and security instructions during welcome meeting and are always ready to answer your questions.
We highly recommend to take care of your personal belongings and carry your documents or cash in safe travel wallets.
Always be aware of non licensed taxis, try to find out distance and total price before you start your taxi journey.
Can you help me with booking air flight tickets?
Your local air ticketing agent is more powerful to find any type of best flight solution possible. There is a rule that usually air tickets are less expensive if you purchase it at flight start point.
However, our air ticketing agents are fully prepared to assist you anytime needed.
What does basic package price include?
Published price is on 1 person sharing twin room basis. Package price includes all mentioned below the program “included”. If you want to have single occupancy room, you have to pay single supplement. You can add optional (extra paid) excursions, meals, transfers to your basic package booking as well.
Do you provide with visa support service?
Visa is required for almost all nationalities for tours to Russian Federation or including Russian Federation and only for some fewer nationalities for tours covering EU destinations. If visa support document is required we supply that complimentary. We cannot accept any responsibility for guests arriving without valid passport and visa.
How bilingual tour is organised?
We offer tours in English, German, Italian, Spanish and Portuguese. Find your language indication by the tour program. Our tour escorts are university graduates and have been specially trained as guides and as bilingual tour escorts. The tour escorts are very experienced and most have been working for us for many years.
Do you offer room mate finding service if I am a solo traveller?
We do not take responsibility for finding a room mate. We recommend to book and pay single occupancy supplement or find travel mate by your own.
What is a maximum group size?
The average number of guests is around 30-35. We allow a maximum number of 45 guests on the same tour. For the Baltic Biking and Baltic Hiking tours we allow max 21 guests respectively maximum 31 guests on the same tour.